FAQ

We hope you're satisfied with your purchase! However, if you are dissatisfied, you are welcome to ship the product back to us within 10 business days of delivery. Upon receipt of the item here at Polka HQ, we'll refund you the cost of the item plus the cost of shipping for the original order we shipped to you. One exception to our full refund policy; we will not accept returns on electronic items, which will be noted as such in the item description.
Of course! When you're finished shopping and are about to checkout, add a note on the "Submit Order" screen, specifying by name the item, and address you wish to have your gift sent to! If you wish to have your gift wrapped, please visit the "Services" tab for our gift-wrapping options! Please also consider our basket-assembly option!